Terms & Conditions
Last Updated: October 2026
Welcome to Prime Wave Electricals.
These Terms & Conditions govern your use of the Prime Wave Electricals website and the purchase or enquiry of products through our platform.
By accessing or using this website, you agree to these Terms & Conditions.
1. About Our Business
Prime Wave Electricals is a B2B-focused electrical and home-appliance supplier offering products such as:
- Fans
- Infrared Induction products
- Air Coolers
- Smart LED TVs
- Electrical and related products
Products may be offered to retailers, dealers, distributors, businesses, institutions and other customers.
2. Product Information
We make reasonable efforts to ensure that product names, specifications, images, descriptions and other information displayed on the website are accurate.
However:
- Product images may vary slightly from the actual product.
- Specifications may change according to the manufacturer.
- Availability may change without prior notice.
- Packaging may vary from the displayed image.
- Product colours may appear different depending on your device screen.
3. Pricing
Prices displayed on the website may change without prior notice.
Depending on the product and order, applicable:
- GST
- Shipping charges
- Handling charges
- Bulk-order charges
- Other applicable taxes or fees
may be added separately.
For B2B orders, the final price may depend on quantity, location, product availability and agreed commercial terms.
4. Orders
Submitting an order or enquiry does not automatically guarantee acceptance.
We reserve the right to:
- Accept or reject an order
- Request additional information
- Confirm stock availability
- Modify delivery timelines
- Cancel an order where necessary
An order becomes confirmed only after Prime Wave Electricals communicates confirmation and, where applicable, receives the required payment.
5. Bulk and B2B Orders
For bulk orders, customers may contact our sales team for special pricing, quotation, availability and delivery arrangements.
Bulk orders may have separate commercial terms from standard website orders.
6. Payment
Customers must make payments using the payment methods made available by Prime Wave Electricals or its authorized payment partners.
Orders may not be processed until payment requirements are fulfilled.
7. Shipping and Delivery
Delivery timelines depend on product availability, destination, logistics partner and other external factors.
Prime Wave Electricals will make reasonable efforts to dispatch confirmed orders within the communicated timeframe.
Delays caused by logistics providers, weather, strikes, natural events, government restrictions or other circumstances beyond our reasonable control may occur.
8. Cancellation and Refund
Order cancellation and refund requests are governed by our Cancellation Policy and Return & Refund Policy.
Customers should review those policies before placing an order.
9. Warranty
Where applicable, products may carry manufacturer warranty.
Warranty terms, duration and service conditions depend on the respective manufacturer/product.
Unless specifically stated otherwise, Prime Wave Electricals does not provide a separate warranty beyond the applicable manufacturer warranty.
10. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious software
- Copy website content for unauthorized commercial purposes
- Interfere with website functionality
- Use the website for fraudulent activities
11. Intellectual Property
Website content including text, graphics, logos, product descriptions, designs and other materials may belong to Prime Wave Electricals or respective third parties.
Unauthorized reproduction or commercial use is prohibited.
12. Limitation of Liability
Prime Wave Electricals will not be responsible for indirect, incidental or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control, subject to applicable law.
13. Changes to Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
14. Contact
Terms & Conditions
Last Updated: October 2026
Welcome to Prime Wave Electricals.
These Terms & Conditions govern your use of the Prime Wave Electricals website and the purchase or enquiry of products through our platform.
By accessing or using this website, you agree to these Terms & Conditions.
1. About Our Business
Prime Wave Electricals is a B2B-focused electrical and home-appliance supplier offering products such as:
- Fans
- Infrared Induction products
- Air Coolers
- Smart LED TVs
- Electrical and related products
Products may be offered to retailers, dealers, distributors, businesses, institutions and other customers.
2. Product Information
We make reasonable efforts to ensure that product names, specifications, images, descriptions and other information displayed on the website are accurate.
However:
- Product images may vary slightly from the actual product.
- Specifications may change according to the manufacturer.
- Availability may change without prior notice.
- Packaging may vary from the displayed image.
- Product colours may appear different depending on your device screen.
3. Pricing
Prices displayed on the website may change without prior notice.
Depending on the product and order, applicable:
- GST
- Shipping charges
- Handling charges
- Bulk-order charges
- Other applicable taxes or fees
may be added separately.
For B2B orders, the final price may depend on quantity, location, product availability and agreed commercial terms.
4. Orders
Submitting an order or enquiry does not automatically guarantee acceptance.
We reserve the right to:
- Accept or reject an order
- Request additional information
- Confirm stock availability
- Modify delivery timelines
- Cancel an order where necessary
An order becomes confirmed only after Prime Wave Electricals communicates confirmation and, where applicable, receives the required payment.
5. Bulk and B2B Orders
For bulk orders, customers may contact our sales team for special pricing, quotation, availability and delivery arrangements.
Bulk orders may have separate commercial terms from standard website orders.
6. Payment
Customers must make payments using the payment methods made available by Prime Wave Electricals or its authorized payment partners.
Orders may not be processed until payment requirements are fulfilled.
7. Shipping and Delivery
Delivery timelines depend on product availability, destination, logistics partner and other external factors.
Prime Wave Electricals will make reasonable efforts to dispatch confirmed orders within the communicated timeframe.
Delays caused by logistics providers, weather, strikes, natural events, government restrictions or other circumstances beyond our reasonable control may occur.
8. Cancellation and Refund
Order cancellation and refund requests are governed by our Cancellation Policy and Return & Refund Policy.
Customers should review those policies before placing an order.
9. Warranty
Where applicable, products may carry manufacturer warranty.
Warranty terms, duration and service conditions depend on the respective manufacturer/product.
Unless specifically stated otherwise, Prime Wave Electricals does not provide a separate warranty beyond the applicable manufacturer warranty.
10. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious software
- Copy website content for unauthorized commercial purposes
- Interfere with website functionality
- Use the website for fraudulent activities
11. Intellectual Property
Website content including text, graphics, logos, product descriptions, designs and other materials may belong to Prime Wave Electricals or respective third parties.
Unauthorized reproduction or commercial use is prohibited.
12. Limitation of Liability
Prime Wave Electricals will not be responsible for indirect, incidental or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control, subject to applicable law.
13. Changes to Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
14. Contact
Prime Wave Electricals Private Limited
4th Floor, 83, S.P. Mukherjee Road, Kalighat, Kolkata, West Bengal – 700026, India
Phone: +91 8340359431
GSTIN/UIN: 19AAQCP6121L1ZV
Phone: +91 8340359431
GSTIN/UIN: 19AAQCP6121L1ZV